Terms of service

Last Updated: 11 May 2026

Welcome to The Overtime Society. These Terms of Service (“Terms”) govern your access to and use of our website, products, and services.

By accessing or purchasing from our website, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use our website.

1. Eligibility and Acceptance

By using this website, you confirm that:

  • You are at least 18 years old, or using the website under parental/guardian supervision if under 18.

  • You are legally capable of entering into binding contracts under applicable Indian laws

  • The information you provide is accurate and complete

We reserve the right to refuse service, terminate accounts, or cancel orders at our discretion.

2. Account Terms

You may be required to create an account to access certain features of the website.

You agree to:

  • Maintain accurate account information

  • Keep your login credentials secure

  • Accept responsibility for activities conducted through your account

  • Notify us immediately of any unauthorized account access

We are not liable for losses resulting from unauthorized use of your account.

3. Products and Services

We strive to ensure all products, descriptions, pricing, images, and availability information are accurate. However:

  • Colors may appear differently depending on screen settings

  • Product dimensions and prints may vary slightly

  • Certain products may have limited quantities

We reserve the right to:

  • Modify or discontinue products without notice

  • Limit product quantities

  • Refuse sales to any person or region where legally permitted

4. Pricing and Payment

All prices displayed on the website are in Indian Rupees (INR) unless stated otherwise.

You agree that:

  • Prices may change without prior notice

  • Applicable taxes and shipping charges may be added during checkout

  • Payments must be completed through approved payment methods

We may use third-party payment gateways such as:

  • Razorpay

  • PayU

  • Stripe

  • PayPal

  • Shopify Payments

We do not store complete payment card information on our servers.

If a payment is declined or unauthorized, we reserve the right to cancel the order.

5. Order Acceptance and Cancellation

Placing an order does not guarantee acceptance.

We reserve the right to:

  • Refuse or cancel any order

  • Limit quantities purchased

  • Cancel orders due to pricing errors, suspected fraud, stock issues, or incorrect information

If payment has already been processed for a cancelled order, an appropriate refund will be initiated.

Customers may request order cancellation before dispatch by contacting us at our email, tots@theovertimesociety.com

6. Shipping and Delivery

Estimated delivery timelines are provided for convenience only and may vary due to:

  • Courier delays

  • Weather conditions

  • Public holidays

  • High order volumes

  • Circumstances beyond our control

Customers are responsible for providing accurate shipping details.

We are not liable for delays caused by courier partners or incorrect customer information.

7. Returns, Exchanges, and Refunds

Our return and refund policy is designed to ensure a fair shopping experience.

Eligible Returns

Returns or exchanges may be accepted for:

  • Damaged products

  • Incorrect items received

  • Manufacturing defects

Non-Eligible Returns

We may not accept returns for:

  • Size issues caused by incorrect customer selection

  • Minor color variations

  • Used or washed products

  • Custom or personalized items

Return requests must typically be raised within [RETURN WINDOW] days of delivery.

Approved refunds will be processed to the original payment method within 7 business days.

For assistance, contact at the above email address.

8. Intellectual Property

All content on this website, including but not limited to:

  • Logos

  • Graphics

  • Product designs

  • Text

  • Images

  • Branding elements

is the intellectual property of The Overtime Society unless otherwise stated.

You may not reproduce, distribute, modify, or commercially exploit any content without prior written permission.

9. Prohibited Uses

You agree not to use the website for any unlawful or prohibited purpose, including:

  • Violating any applicable laws or regulations

  • Uploading malicious software or harmful code

  • Attempting unauthorized access to systems or data

  • Using the website for fraudulent activity

  • Copying or scraping website content without permission

  • Interfering with website functionality or security

We reserve the right to suspend or terminate access for violations of these Terms.

10. Third-Party Links and Services

Our website may contain links to third-party websites or services.

We are not responsible for:

  • Third-party content

  • External websites

  • Privacy practices

  • Products or services provided by third parties

Users access third-party services at their own risk.

11. Limitation of Liability

To the fullest extent permitted under applicable law, The Overtime Society and its owners, employees, affiliates, or partners shall not be liable for:

  • Indirect or consequential damages

  • Loss of profits or revenue

  • Business interruption

  • Data loss

  • Delays in delivery

  • Technical issues or website downtime

Our maximum liability for any claim related to a purchase shall not exceed the amount paid for the product in question.

12. Indemnification

You agree to indemnify and hold harmless The Overtime Society, its owners, employees, affiliates, and partners from any claims, liabilities, damages, or expenses arising from:

  • Your misuse of the website

  • Violation of these Terms

  • Breach of applicable laws or third-party rights

13. Privacy

Your use of our website is also governed by our Privacy Policy.

By using our services, you consent to the collection and use of information as described in the Privacy Policy.

14. Changes to Terms

We reserve the right to modify or update these Terms at any time.

Changes become effective immediately upon posting on the website.

Continued use of the website after changes constitutes acceptance of the updated Terms.

15. Governing Law and Jurisdiction

These Terms shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising from these Terms or use of the website shall be subject to the exclusive jurisdiction of the courts located in Gurugram, Haryana, India.

16. Contact Information

For questions regarding these Terms, please contact us using the Contact Page.